In Progress
channels set up in survey correctly, but dashboard data looks off
the channels in the NBCU —> NBC - SNL - S50 —> Channels folder are set up in our Decipher survey correctly, but data in the dashboards doesn't look right - not all videos have data in them, and the main channels folder shows "0 views" for each

Elizabeth Astulfi 8 months ago
Bugs
In Progress
channels set up in survey correctly, but dashboard data looks off
the channels in the NBCU —> NBC - SNL - S50 —> Channels folder are set up in our Decipher survey correctly, but data in the dashboards doesn't look right - not all videos have data in them, and the main channels folder shows "0 views" for each

Elizabeth Astulfi 8 months ago
Bugs
Channels Sorting
In a channel, when I click the top headers (ex: viewers or watch time) it doesn’t sort it from highest to lowest. It doesn’t sort anything at all.

Rachel Schwarz 9 months ago
Bugs
Channels Sorting
In a channel, when I click the top headers (ex: viewers or watch time) it doesn’t sort it from highest to lowest. It doesn’t sort anything at all.

Rachel Schwarz 9 months ago
Bugs
QA Review
Implement VideoSelectDialog component for Hero Carousel
Overview Create the VideoSelectDialog component for the Hero Carousel feature. This component allows users to select videos from the channel to associate with a hero slide. Requirements Show videos from the current channel in a list layout with thumbnails Enable searching/filtering videos by title Allow selecting a single video to associate with the slide Display video duration and title Close dialog after selection or cancel Component Location /src/apps/admin-app/src/routes/(app)/(studio)/channel/[channelId]/(private)/setup/ChannelHeroSetup/VideoSelectDialog.svelte Technical Specifications Use ItemTile components for video display Handle pagination if there are many videos Integrate with existing channel video fetching APIs Emit events for selection and cancellation Use the Dialog component from our shared components Acceptance Criteria Dialog opens when triggered from HeroSlideSettings Videos from the channel are displayed with thumbnails and titles Searching by title works correctly Selecting a video closes the dialog and returns the selection Cancel button closes the dialog without selection Loading states are handled properly Empty state is shown when no videos are found
Linear 9 months ago
Bugs
QA Review
Implement VideoSelectDialog component for Hero Carousel
Overview Create the VideoSelectDialog component for the Hero Carousel feature. This component allows users to select videos from the channel to associate with a hero slide. Requirements Show videos from the current channel in a list layout with thumbnails Enable searching/filtering videos by title Allow selecting a single video to associate with the slide Display video duration and title Close dialog after selection or cancel Component Location /src/apps/admin-app/src/routes/(app)/(studio)/channel/[channelId]/(private)/setup/ChannelHeroSetup/VideoSelectDialog.svelte Technical Specifications Use ItemTile components for video display Handle pagination if there are many videos Integrate with existing channel video fetching APIs Emit events for selection and cancellation Use the Dialog component from our shared components Acceptance Criteria Dialog opens when triggered from HeroSlideSettings Videos from the channel are displayed with thumbnails and titles Searching by title works correctly Selecting a video closes the dialog and returns the selection Cancel button closes the dialog without selection Loading states are handled properly Empty state is shown when no videos are found
Linear 9 months ago
Bugs
Verbatims upload not fully uploading or displaying data
I’ve uploaded a .csv file of multiple open-ended questions (with ~1000n responses per question) into Lumiere using a blank video. I get the pop-up notification that the data has started uploading, but the viewers count doesn’t change and the data never uploads to the Questions tab. I’ve tried this a few different times on a few different uploads with no success: https://lumiere.is/app/video/vegzM8LjZI6R/reactions?chart=sentiment https://lumiere.is/app/video/v1Yno4UPESAh/reactions?chart=sentiment I separately tried doing the same thing with the same files, but uploading only one open-ended question instead of most/all of them, and it worked but only to a partial extent. The viewers count increased, but not to the full number of responses that it should be displaying, and the data still doesn’t appear in the Questions tab: https://lumiere.is/app/video/vprNiio7kf1H/reactions?chart=sentiment https://lumiere.is/app/video/vMoU25nfMEfT/reactions?chart=sentiment

Riley Galvin 11 months ago
Bugs
Verbatims upload not fully uploading or displaying data
I’ve uploaded a .csv file of multiple open-ended questions (with ~1000n responses per question) into Lumiere using a blank video. I get the pop-up notification that the data has started uploading, but the viewers count doesn’t change and the data never uploads to the Questions tab. I’ve tried this a few different times on a few different uploads with no success: https://lumiere.is/app/video/vegzM8LjZI6R/reactions?chart=sentiment https://lumiere.is/app/video/v1Yno4UPESAh/reactions?chart=sentiment I separately tried doing the same thing with the same files, but uploading only one open-ended question instead of most/all of them, and it worked but only to a partial extent. The viewers count increased, but not to the full number of responses that it should be displaying, and the data still doesn’t appear in the Questions tab: https://lumiere.is/app/video/vprNiio7kf1H/reactions?chart=sentiment https://lumiere.is/app/video/vMoU25nfMEfT/reactions?chart=sentiment

Riley Galvin 11 months ago
Bugs
Backlog
Verbatim Analysis Exports
Currently using the import feature to upload some open ended survey question responses and have Lumiere generate keywords/sentiments/summaries from those verbatims. Is there a way to export that data? When I export an excel file based on the uploaded data, all I get in the file is the survey responses and a sentiment attached to each. Would love columns for AI Summary and Keywords the way there would be when exporting normal Lumiere data.

Samar Ramy 11 months ago
General Feedback / Questions
Backlog
Verbatim Analysis Exports
Currently using the import feature to upload some open ended survey question responses and have Lumiere generate keywords/sentiments/summaries from those verbatims. Is there a way to export that data? When I export an excel file based on the uploaded data, all I get in the file is the survey responses and a sentiment attached to each. Would love columns for AI Summary and Keywords the way there would be when exporting normal Lumiere data.

Samar Ramy 11 months ago
General Feedback / Questions
Lumiere mobile display
I was looking at some dashboard links on my phone yesterday and realized I can’t navigate across the whole page or resize the screen. I have an iphone 14 these are the dashboard links: https://lumiere.is/app/video/v5jcjz3vDVyl/reactions?chart=sentiment https://lumiere.is/app/video/vg4oP1PTPio8/reactions?chart=sentiment

Steph Fenner 11 months ago
Bugs
Lumiere mobile display
I was looking at some dashboard links on my phone yesterday and realized I can’t navigate across the whole page or resize the screen. I have an iphone 14 these are the dashboard links: https://lumiere.is/app/video/v5jcjz3vDVyl/reactions?chart=sentiment https://lumiere.is/app/video/vg4oP1PTPio8/reactions?chart=sentiment

Steph Fenner 11 months ago
Bugs
QA Review
Channel Video Thumbnail Uploads
It would be great if we could change the video thumbnails from the main channel setup rather than clicking into each video. It would save a lot of clicks.

Jon Rios 12 months ago
Feature Request
QA Review
Channel Video Thumbnail Uploads
It would be great if we could change the video thumbnails from the main channel setup rather than clicking into each video. It would save a lot of clicks.

Jon Rios 12 months ago
Feature Request
Passing Variables Filters
hi! during the soft launch of a survey, I noticed the filters that were deleted by Sago were still showing up (audience_affinities, audience_affinities_s6, audience_affinities_s7), when data is exported those filters don’t show up which is good, but they shouldn’t show up in the dashboard. This project has 3 cells and this is occurring on all 3. Thank you!

Dania Grande About 1 year ago
Bugs
Passing Variables Filters
hi! during the soft launch of a survey, I noticed the filters that were deleted by Sago were still showing up (audience_affinities, audience_affinities_s6, audience_affinities_s7), when data is exported those filters don’t show up which is good, but they shouldn’t show up in the dashboard. This project has 3 cells and this is occurring on all 3. Thank you!

Dania Grande About 1 year ago
Bugs
add questions to all channel videos
similar to how settings can be applied en masse to channel videos, would be great to also apply questions to all channel videos.

Andrew Quinn About 1 year ago
Feature Request
add questions to all channel videos
similar to how settings can be applied en masse to channel videos, would be great to also apply questions to all channel videos.

Andrew Quinn About 1 year ago
Feature Request
Backlog
Lumiere Exports - Missing Slider Data
Hi there! There is one project I am working on where both videos seem to be missing slider values in the exports. Some of the comments have a slider score, but some of them don’t, and there doesn’t seem to be any rhyme or reason for why some do and some do not. The videos being impacted are linked here: Cell 1: https://lumiere.is/app/video/vrurnAv41UU2/setup/reactions Cell 2: https://lumiere.is/app/video/vK4GnCGwFsIZ/reactions?chart=sentiment Let me know if any other feedback would be helpful to resolve this. Thanks!

Samar Ramy About 1 year ago
Bugs
Backlog
Lumiere Exports - Missing Slider Data
Hi there! There is one project I am working on where both videos seem to be missing slider values in the exports. Some of the comments have a slider score, but some of them don’t, and there doesn’t seem to be any rhyme or reason for why some do and some do not. The videos being impacted are linked here: Cell 1: https://lumiere.is/app/video/vrurnAv41UU2/setup/reactions Cell 2: https://lumiere.is/app/video/vK4GnCGwFsIZ/reactions?chart=sentiment Let me know if any other feedback would be helpful to resolve this. Thanks!

Samar Ramy About 1 year ago
Bugs
prompted question on a video
is there already a feature that allows you to hide a prompted question answer?

Rachel Schwarz About 1 year ago
General Feedback / Questions
prompted question on a video
is there already a feature that allows you to hide a prompted question answer?

Rachel Schwarz About 1 year ago
General Feedback / Questions
Upload Image as Activity
Given all of the Key Art testing we do for Paramount, it would be helpful if we could create an activity from a still image and then set the duration within Lumiere. This would save us a step of first creating a video from the image.

Jon Rios About 1 year ago
Feature Request
Upload Image as Activity
Given all of the Key Art testing we do for Paramount, it would be helpful if we could create an activity from a still image and then set the duration within Lumiere. This would save us a step of first creating a video from the image.

Jon Rios About 1 year ago
Feature Request
Channel tiles unclickable during upload
I’m uploading several videos to a channel, and occasionally certain video tiles will become unclickable (i.e., I can’t click to access the activity or edit the title). Also, the video upload panel will also become unresponsive. Refreshing the page will usually help. This is happening in the Disney - Halloween 2024 channel (the Give Feedback button currently isn’t working there, which may be related to this issue)

Jon Rios About 1 year ago
Bugs
Channel tiles unclickable during upload
I’m uploading several videos to a channel, and occasionally certain video tiles will become unclickable (i.e., I can’t click to access the activity or edit the title). Also, the video upload panel will also become unresponsive. Refreshing the page will usually help. This is happening in the Disney - Halloween 2024 channel (the Give Feedback button currently isn’t working there, which may be related to this issue)

Jon Rios About 1 year ago
Bugs
Counting clicks in a certain portion of the screen
Our NBCU Ad Innovation team had an interesting ask: “Separately I also have a question about the Lumiere experience in general. We were wondering if it was possible to get an insight into the # of clicks for brand logos that occurred during Double Box / Prime Pod cells. I know we track heat boxes but was wondering if there was a way to generate a raw number there.” Would it be possible (currently or in the future) to add something akin to a hotspot that tracks the amount of times people click in a certain area for a particular amount of time?
Kevin Ferguson Over 1 year ago
Feature Request
Counting clicks in a certain portion of the screen
Our NBCU Ad Innovation team had an interesting ask: “Separately I also have a question about the Lumiere experience in general. We were wondering if it was possible to get an insight into the # of clicks for brand logos that occurred during Double Box / Prime Pod cells. I know we track heat boxes but was wondering if there was a way to generate a raw number there.” Would it be possible (currently or in the future) to add something akin to a hotspot that tracks the amount of times people click in a certain area for a particular amount of time?
Kevin Ferguson Over 1 year ago
Feature Request
Removing deprecated filter variables
Hi! We’re working on passing filterable variables from Forsta. During testing, we passed in a couple filters (“Agegender” and “Raceethnicity”) and then updated those names to (“Age_gender” and “Race_ethnicity”). Looking for: 1. Could we edit filter names in Lumiere directly (and after the fact)? 2. In this particular case, could we remove filters associated with the video?

Andres Molina Over 1 year ago
Feature Request
Removing deprecated filter variables
Hi! We’re working on passing filterable variables from Forsta. During testing, we passed in a couple filters (“Agegender” and “Raceethnicity”) and then updated those names to (“Age_gender” and “Race_ethnicity”). Looking for: 1. Could we edit filter names in Lumiere directly (and after the fact)? 2. In this particular case, could we remove filters associated with the video?

Andres Molina Over 1 year ago
Feature Request
Hotspot Tracking Export
It would be nice if there was a way to export an image of the heatmap that represents all clicks/comments. This probably isn't going to be used for most projects, but there have been a few times where we run studies for key art or stills where we ask viewers to leave comments on elements that catch their eye. My current process has been to capture the screenshot that seems most representative of the trends in throughout the video, but that's not always a very valid approach. (For context, you can see what I mean by referencing the slide screenshot attached.)
Kim Kelling Over 1 year ago
Feature Request
Hotspot Tracking Export
It would be nice if there was a way to export an image of the heatmap that represents all clicks/comments. This probably isn't going to be used for most projects, but there have been a few times where we run studies for key art or stills where we ask viewers to leave comments on elements that catch their eye. My current process has been to capture the screenshot that seems most representative of the trends in throughout the video, but that's not always a very valid approach. (For context, you can see what I mean by referencing the slide screenshot attached.)
Kim Kelling Over 1 year ago
Feature Request
Feature Request: Add Hotspots to GIF Exports
Our NBCU Ad Innovation client loves Hotspots, and asked if we could include them in the GIF export feature. Passing their request along for the future!
Kevin Ferguson Over 1 year ago
Feature Request
Feature Request: Add Hotspots to GIF Exports
Our NBCU Ad Innovation client loves Hotspots, and asked if we could include them in the GIF export feature. Passing their request along for the future!
Kevin Ferguson Over 1 year ago
Feature Request